Frequently Asked Questions
Q: Where are you located?
A: Veo Gardens™ was founded in Denver, Colorado USA. All Microgreens are grown organically, indoors with non-gmo seeds, watered with ultra purified, solar-distilled, Rocky Mountain spring water and given organic nutrients. All home growing kits and accessories are proudly designed, created and shipped directly from our warehouse in the USA!
Q: How long is the shipping time on the home growing kit?
A: We are currently in a per-order shipping basis. Average delivery time is 6-9 business days. In a small minority of cases, delivery can take longer. If it's been more than 3.5 weeks, contact us and we will help track down your order.
Q: What's the shipping time on the microgreens?
Microgreens are Locally grown and delivered the same day they are harvested so you get the absolute freshest produce possible. (Only serving Denver/Boulder areas at the moment) We require a min of a week's notice for all orders since they are literally custom grown for you by hand.
Q: What's the shipping cost?
A: Both the home growing kit and the locally grown microgreens are delivered free.
Q: What if I don't live in the USA, may I still get a home growing kit?
A: Yes, kits may also be shipped internationally at a fee. Rates will be calculated automatically when you check-out. If you don't see your country just shoot us a line and we'll get you sorted.
Q: How do I check my kit order?
A: Upon order completion, you will receive an email confirming your order. You will also receive a shipment confirmation and tracking number via email once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us.
Q: How do I edit my kit's shipping address?
A: If you entered the wrong information for your order, please contact us as soon as possible. We'll do our best to change it for you, but we can't guarantee anything in this case as our orders are processed and shipped very quickly after purchase. We're here to help so just reach-out.